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JD CENTRAL teams with KBank for home delivery of goods to K PLUS online shoppers


Bangkok–(THAI BUSINESS NEWS)–Jan. 08, 2020

JD CENTRAL, Thailand’s leading e-commerce business and retailer, has teamed with KBank – Thailand’s leading digital banking provider – to offer a new, frictionless shopping experience to our customers via K PLUS. Customers can be assured of more than 30,000 genuine, high-quality goods that can be delivered to their doorstep within 24 hours. All products can be purchased with cash via an account linked to K PLUS. Notably, payment can also be made with KBank Reward Points in lieu of cash.

Mr. Patchara Samalapa, KBank President, said that currently there are 11.4 million K PLUS users. Last year, these users made more than 9 million visits to K+ Market to view goods available online. The cooperation between KBank and JD CENTRAL will add another channel for online shopping, thus making K+ Market a complete online market that offers a full array of products to fulfill the needs of customers of any age and lifestyle. KBank has set a target of offering more quality products on this online platform, for more than 70,000 available items by the end of 2020.

KBank has focused on selecting quality products from leading brands to be sold on K+ Market. Priority has been given to genuine, copyrighted products of all categories, including food and beverages, health and beauty, mother and child products, apparel and ornaments, electrical appliances and electronic equipment, as well as entertainment and other lifestyle products. We also screen for quality merchants who have experience in online sales. This collaborative effort not only marks a major milestone in the shopping experience but also features the benefit that all goods can be purchased with cash via an account linked with K PLUS or with KBank Reward Points that come with multiple privileges. In 2020, KBank will launch special promotions on K+ Market on a continual basis. 

Miss Rvisra Chirathivat, Chief Marketing Officer, JD CENTRAL, said , "JD CENTRAL is determined to deliver quality products with a 100-percent genuine product guarantee to Thai customers, and is ready to bring products to their doorstep within 24 hours. Plus, the company provides excellent after-sales service that aims to solve customers’ pain points from online purchasing and thus give them a delightful experience. Our collaboration with KBank marks a major cooperative effort between a large e-commerce platform and one of Thailand’s strongest electronic banking service providers in order to expand distribution channels for goods and services extensively to address the needs of customers. It shows our joint commitment to deliver the best shopping experience together with being honest with our customers throughout the process of merchandise selection, payment, delivery and after-sales service, all based upon the customer-centric strategy. Our collaboration also helps complete the ecosystem for the Thai e-commerce industry”.

Customers shopping online from JD CENTRAL vendors via K+ Market on K PLUS will be entitled to the following privileges:

  • Can redeem K-Credit Card reward points for cash to pay for goods, where 1,000 points equals 100 Baht.
  • Can accumulate “JD Points” from the JD CENTRAL platform as usual.
  • Will receive after-sales service such as product delivery and product return, as they can return products with the same conditions as those purchased directly from the JD CENTRAL platform, in all respects.

Let’s shop online with the JD CENTRAL platform via K+ Market menu on K PLUS application from today. For more information, please contact JD CENTRAL customer service, tel. 02-030-4599, email:  cs@jd.co.th, every day from 9:00 a.m. – 6:00 p.m., or the K Contact Center, tel. 02-888-8888, press 03 for assistance to contact the vendors.

JD CENTRAL is an e-commerce joint venture between Central Group, the biggest retail conglomerate in Thailand, and JD.com, the largest retailer in China. The company aims to provide the best e-commerce experience in Thailand, by offering the widest range of high-quality and authentic products from local and international brands at the best prices, along with quick, reliable, and efficient world-class logistics and delivery, together with best in class O2O integration. JD CENTRAL’s vision is to become No.1 Online Platform and most trusted brand in Thailand. Our core mission is to empower everyone by creating a joyful and hassle-free shopping experience. JD CENTRAL also seeks to play a leading role in enhancing the competitiveness of Thai SMEs globally and in helping Thailand uplift the country’s logistics infrastructure to an international standard. We are also committed to supporting Thailand’s bid to become a major e-commerce hub for ASEAN in the near future.

About KBank

Established on June 8, 1945, KBank has, for several decades, been committed to consistently developing our organization and financial innovations based on our motto of “Towards Service Excellence” and “Customer Centricity” concept, leading to the integration of KBank and K Companies and the designation of “K KASIKORNTHAI” as the symbol of quality and guarantee of high standards. KBank is a financial conglomerate which operates on the customer centricity concept, steps ahead of changes, endeavors to ensure sustainability for all stakeholders and strives to integrate technology and human resources in order to create quality financial services which achieve international standards, while also being useful and fair to all stakeholders.


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